Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DIRECTV Complaint - Cancellation.
DIRECTV Complaint

DIRECTV Complaint

ADVERTISEMENT

Cancellation.


I was originally assisted by a sales men. He was kind and provided excellent service. Unfortunately, in the end i decided to stick with my Cox provider. I didn't like the fact that directv was a 2 year contract and if you need to cancel before your term, there are some fees and other hidden fees (i've done my research on that). Today i contacted directv back to cancel my account before the installations. A gentlemen on the phone by the name of Christian was nice in the beginning and he assisted me with cancelling the account. I still had a question but when he was done cancelling my account he wanted to end the call right away. I'm like wait and then he goes "OH" and continue on with informing me about the refund of the installation fee. I told him straight up that when a customer is not done talking to you, you do not rush to disconnect the phone with them. That is very rude! Now you can disconnect! I look forward to seeing my refund in the next 7 business days or so help me god, i will give Directv hell! I've worked at call centers before so I'm well aware of how agents feel about customers and how customers feel when they do not get the best service. That was just disrespectful.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DIRECTV
SUBMIT a ticket
for DIRECTV
WATCH videos
for DIRECTV
More DIRECTV Reviews and Complaints MORE reviews and complaints
for DIRECTV

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DIRECTV reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team