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DIRECTV Complaint - Communications with the technical department - Mini genie
DIRECTV Complaint

DIRECTV Complaint

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Communications with the technical department - Mini genie


We've been Direct TV customers for years. Prior to about 2 years ago the company was top notch. You'd call the customer service and get a technician on the line to help you and help you they did. Now when we call we are so frustrated and upset with trying to get our issues resolved. In the past 2 years when I call I would get someone who couldn't speak english very well. They didn't understand me and I couldn't understand them. Finally I've had to just say "please let me talk to someone who speaks English clearly.

What is Direct TV doing? Don't you know that customer communication is the key to keeping a business strong. Without customers...you have no one. Without "us" there wouldn't be a "you". Please help resolve this issue.


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