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DIRECTV Complaint - DIRECT TV CHARGED FOR MOVIES THREE YEARS OLD.
DIRECTV Complaint

DIRECTV Complaint

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DIRECT TV CHARGED FOR MOVIES THREE YEARS OLD.


I RETURNED A RECEIVER IN JANUARY 2014 THAT DIDN'T WORK. I GOT FIVE MYSTERY MOVIES PUT ON MY BILL FOR MAY 2014 WITHOUT A DATE OR EXPLANATION. I CALLED THEM AND THEY SAID THE MOVIES WERE FROM 2011 AND THEY GOT THEM OFF OF A "CARD" THEY SCANNED OUT OF THE OLD RECEIVER.
DOES A BILLION DOLLAR COMPANY REALLY NOT KNOW WHEN CUSTOMERS PURCHASE PRODUCTS FROM THEM? DO THEY REALLY NEED TO WAIT FOR THREE YEARS TO GET PAID? THEY CANNOT PROVE THAT I DIDN'T PAY FOR THESE. FRAUD, FRAUD, FRAUD!!!!!!


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Comments


RONID16 says: (4 years ago)
 0
THE SAME THING HAPPENED TO ME. WE MOVED AND WHEN I SENT THE OLD RECEIVER BACK, I GOT AN ADDITIONAL BILL FOR MOVIES FOR 5 YEARS AGO. WHEN I ASKED WHY I WASN'T BILLED 5 YEARS AGO, THEY SAID WE DIDN'T HAVE INTERNET SO THEY DID NOT KNOW OF THE CHARGES. BTW I HAD NO IDEA ABOUT ANY MOVIES EVER BEING RENTED. I TOLD THEM THAT WAS THEIR POOR MANGEMENT AND I SHOULD NOT HAVE TO PAY FOR IT. THEY KNOCKED $100 OFF,SO KIND (WHAT EVER)!!!!!! I AM SEROUSLY THINKING OF CANCELLING AND GETTING COX CABLE.




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