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DIRECTV Complaint - Deceptive Practices - Direct TV scam
DIRECTV Complaint

DIRECTV Complaint

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Deceptive Practices - Direct TV scam


I have recently called my DISH service and found that I had mis-dialed (1-800-686-2388 insteadd of 1-888-686-2388). The phone answered Welcome to Dish One Up and an operator quickly asked for my address and email information. They then tried to get me to "upgrade" my service, when I became suspecious of the "hard sale" they admited they were with Direct TV and that I had "misdialed". Regardless of who these people are they represent your company because you let them. I would NEVER switch to your company now. I will tell everyone I know and meet about this deceptive practice of yours. I don't want a reply, I don't want anything from you ever.


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Comments


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rcamin says: (7 years ago)
 0
I just had the same problem. Directv is crap. I was on Dish's web page and accidentally used 1-888 for the current customer number, but then looked up again and entered the 7 digits for the new customer number, therefore miss-dialing. I received the exact same spiel the person above got, and they do announce themselves as Dish Network One Up. What a bad practice by what is supposed to be a reputable company. Forget bank reform, we need satellite/cable reform. The woman said they had 70 different numbers. It is one thing to get those numbers, and yet another to claim you are Dish Network. Wow. The other bad thing is they get all your information up front acting like they are looking up your account, when all they are doing is getting your information so they can hound you like dogs, the other bad practice of Directv. It took me two years to get off their list last time. A lawyer will be needed if I have to go through that again!




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