Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DirecTV Complaint - DirecTV incorrect information re early cancellation
DirecTV Complaint

DirecTV Complaint

ADVERTISEMENT

DirecTV incorrect information re early cancellation


I moved and decided I did not want to finish my contract with DirecTV . I understand there is a cancellation charge and I am more than willing to pay it..... BUT, I was told one amount when I called to cancel and received a bill for almost $50 more. If you call these people, you will get a different answer EVERY TIME YOU CALL FOR THE SAME ISSUE. I will be SOOO happy to NEVER have to deal with this company again..... EVER!!! AND, when I called to cancel my service they informed me that I needed to return ALL the boxes I had or I would be charged for each one not returned. Not a problem, what in heaven's name would I do with them? They send me ONE corrugated box that holds 2 boxes to return 5 of their boxes. When I called today to complain about the billing I mentioned I only received one box to return 5 boxes. THIS person tells me that I only need to return 2 boxes. REALLY????? And, if I did that, I'd be charged for the others. I told her NOOOO, I was returning them ALL. She told me I could trust that SHE was giving me correct information..... that's what ALL the other DirecTV reps said about the information THEY were giving me. See what I mean????


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DirecTV
SUBMIT a ticket
for DirecTV
WATCH videos
for DirecTV
More DirecTV Reviews and Complaints MORE reviews and complaints
for DirecTV

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DirecTV reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team