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DIRECTV Complaint - Direct TV Cable Customer Service & Refund - TV
DIRECTV Complaint

DIRECTV Complaint

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Direct TV Cable Customer Service & Refund - TV


TERRIBLE. They over charged us for our cycle and they owe us $70 and still have not received it. Have been dealing with this since November 2014. Was promise to have it by December 17th then the 28th then the beginning of January. They keep giving us the ring around and saying that it was processed then we would call back and they said it wasn't processed and its absolutely ridiculous. We will NEVER go back to them. Now they are telling us we have to write on DIRECT TV FEEDBACK just to wait to see if we get a call from someone like an account manager for closed accounts to see how they can accommodate us. They said their policy for all of this is 7-30 days and it has been well over 30 days. Everything they have told us has been LIES. And they are saying I have to wait for someone to get a hold of me and I don't know if they will even get a hold of me because like I said everything they have told us have been lies and right as I type this I am on the phone with them again and again they are giving me the ring around. Just AWEFUL. Definitely not great on customer service. Theyre commercials are a lie.


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