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DIRECTV Complaint - Directtv overcharging - DirecTV service
DIRECTV Complaint

DIRECTV Complaint

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Directtv overcharging - DirecTV service


On 06/05/15 $105..93 was withdrawn from my bank for my monthly bill of Directtv. On 06/19/15 I called to have my Directtv cancelled. The ;person I spoke with set it up to have it disconnected on midnight of 06/21/15 since that would be the last day on the billing cycle. On Monday 06/22/15, I notice that $105.93 was withdrawn from my bank again on 06/19/15. I call Directtv and let them know of the situation and I'm told that its not showing up on their end. I explain that its showing up on my statement. I call my bank and they give me the auth # that was provided that the money was accepted. I call back to inform
Directtv of the withdrawal and to ;provide the Auth # so it can be used as some kind of tracking method and still nothing. I'm instructed to go into the website and submit a dispute. I did that. I feel like I didn't get anywhere.
I call today to see if there is any progress and I get the same answers. NONE.
I get the same run around. Process, so many days to process,
Was there any process when the money was taken out my bank the second time. If I kept your equipment and you couldn't reach me that would be considered theft.
That's exactly what is happening here. Theft.

This is the first withdrawal:
6/8/2015 Withdrawal @ DTV* DIRECTV SERVICE 800-347-3288 CA US Trace #515800017261 ($105.93) $416.81

This the second unauthorized withdrawal:
6/19/2015 Withdrawal @ DTV*DIRECTV SERVICE 800-347-3288 CA US Trace #517000030758 ($105.31) $979.54


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