DirecTV Complaint

Reviewed by Kmr060713

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False promise

So I was called by a sales person on a friday, they said we was a loyal customer. He said that we was getting free hbo starz and show time for 3 month free and we was also getti g a $13 discount on our monthly bill. He said the chanel would be available in 24 to 48 hours. All sounded great. Monday we still did not have the chanels. I did a live chat and told them what I was told. They had no clue what I was talking about but gave me a number to call and that they would have to give me the chanels as promised. So I call the number. She sas they can't do that. I told them all the calls says it's recorded so the need to find the call thattook place on friday. She said they only have access to technical support calls that has been made. I asked to talk to someone else in charge she said all she could do is put an email in to the head people and they might call me. I can't wait tell my contract is up.

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Review Rating: 1 out of 5
Reviewed By: Kmr060713
Company: DirecTV
Date Added: 7 years ago

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DirecTV Complaint