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DIRECTV Complaint - Fast talking small print - Fraud/ Bait and Switch
DIRECTV Complaint

DIRECTV Complaint

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Fast talking small print - Fraud/ Bait and Switch


It is hard to be 65 and try to keep up with protecting my rights and my money. After months of unsoliceted mail, I succumbed and purchaced the whole ball of wax. The fast talking sales person assured me that I would need two receivers for 3 rooms as one would serve for two rooms.The person was also asking me for my SS#, I refused, we got around that. And so, they came, they installed, they left. I have two converters, two rooms. AND if I want the
service in the 3rd room, I must pay not only a monthly rental for the receiver, but 69.95 for installation. I protest, as after receiving email notice that the installation was for two rooms, (not three) I called and was assured that the 3 rooms would be installed. After much negoiation, they have decided to reduce this fee to 19.95. How good of them.
This is another "rope a dope" service, where all the rules are in fine print and if they can confuse you and get your money one dime at a time that is their goal. Beware.


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