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DIRECTV Complaint - Installation
DIRECTV Complaint

DIRECTV Complaint

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Installation


I've been a directv customer for 7+ years , the problems started when I moved 1 1/2 years ago and used directv's (We don't care) movers connection , the installer didn't install the satellite that provided my local channels.It took 1 month to get bluegrass to make it right , during that time , I was told I can install it myself , and got the run around from directv and bluegrass , it finally got done.Then I moved again decided not to continue my service with directv , I called to cancel , and requested my final bill and if I agree with charges i'll pay.The (non) customer service rep said we will do.A few days later they charged my credit card without my permission , when I called they stated per my agreement I authorize them to charge my card at will , and store any method of payment I use.Well that put my account overdrawn , directv is bad bad business , I suggest paying with a money order.


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