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DIRECTV Complaint - PAYING BILL ONLINE - DirecTV service
DIRECTV Complaint

DIRECTV Complaint

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PAYING BILL ONLINE - DirecTV service


I HAVE NEVER HAD ANYTHING BAD TO SAY ABOUT DIRECTV UNTIL NOW. I HAD A SUDDEN DEATH IN MY FAMILY AND CALLED TO LET THEM KNOW I WOULD BE LATE ON MY BILL. I GET A PINK BILL AND CALLED THIS MORNING TO HANDLE THE PAYMENT. THE PINK AREA STATED THE IMMEDIATE PAYMENT THAT NEEDED TO BE MADE WAS $54.81. SO I MADE THE PAYMENT. SERVICE IS STILL NOT ON. I CALLED TO CONFIRM THAT MY PAYMENT WAS MADE.... THEY SAID IT WILL NOT BE BACK ON UNTIL I MAKE THE FULL AMOUNT OF $108.xx. THAT WAS NOT THE INSTRUCTIONS THAT WERE ONLINE... ISN'T THAT LIKE FALSE ADVERTISING?? HOW CAN UR WEBSITE "ONLINE BILL PAY" TELL ME ONE THING AND WHEN I CALL TO CONFIRM THE PAYMENT WENT THROUGH, THEY SAY I OWE MORE... SCREW THAT!


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Comments


sugarpie6 says: (6 years ago)
 0
if you owe something you might wanna change your card info becus they will take it whatever card info you have on file without your permission




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