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Directv Complaint - Sales rep/intstallers Directv services. - directv satellite service
Directv Complaint

Directv Complaint

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Sales rep/intstallers Directv services. - directv satellite service


We signed up for Directv through Costco, in store. The sales rep told us we could bundle Directv with our U-verse internet to save each month. NO we can't. We were told by Directv that in order to receive a bundle discount, it needed to be purchased through Directv. Sales rep need to be honest about things like this. Yes, I'm sure he knew that wasn't true. Also, our installer wanting to "help us out", sold us an extra remote for $40.00. (Don't tell his boss.) What he should've done is to tell new subscribers that extra remotes can be purchased on the Directv website for $15.00. I know not all are like this, but what to do about the ones who are? I spend a lot of time, with 2 remotes, one for the Directv and one for the TV, trying to figure out where to leave the settings so that Standard Definition is not "stretch-o-vision. That isn't watchable, in my opinion.


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