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DIRECTV Complaint - TERRIBLE SERVICE FROM DIRECT TV MAD WORSE BY HUGE CANCELLATION FEE - Direct TV Satellite Service
DIRECTV Complaint

DIRECTV Complaint

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TERRIBLE SERVICE FROM DIRECT TV MAD WORSE BY HUGE CANCELLATION FEE - Direct TV Satellite Service


Thought we might improve our service and price by going to Direct TV, should have seen the writing on the wall though when it took 2 different visits to get the system working and then when we had the first big rain storm, we lost all service. Direct TV responded with a 9 day wait for re-connection and then service guy no. 3 told us the first two had not done the job correctly. The very next day we lost service again, took several phone calls to get through to anyone to try and schedule another technical visit. At that point we were over the Direct TV sales pitch - and we cancelled to go over to COMCAST (No problem there at all, despite snow and storms). All would have been fin at that point had it not been for the fact that DIRECT TV then charged us a $600 cancellation fee. When we tried to call and fight the charge we were told NO, and get a lawyer.... REALLY BAD SERVICE FROM DIRECT TV.


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