DirecTV Complaint
Reviewed by
Trying to return equiptment for 2 months - HD DVR
I have been trying to send back and old receiver for 2 months now and cant get anyone to actually send me a return box. I have called a total of 4 times to get my receiver picked up and I cant get anything except excuses and now i have been billed almost 300 dollars for a broken piece of equipment that is sitting on my floor. I have been with Directv for 10 years and I can honestly say their customer service and or should i say lack of service is appalling. I pay almost 200 dollars per month and you would think they would want to keep me happy but that is clearly not the case when i called them about the $300 fee that had been billed to me because of the non returned receiver. I DONT WANT THE RECEIVER! I want them to send me a box so i can send it back. They have told me that there is nothing that can be done and i have to send the box back. What a joke.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More DirecTV reviews
- HORRIBLE LYING CUSTOMER SERVICE INSTALLERS !!!!
- False promise
- Horrible Customer Service from Jessica
- Unethical and Dishonest Company
- DirecTV deceptions -why isn't something done?
- Payed my bill a week ago haven't posted yet
- Bait and Switch Tactics
- BILLING AND CUSTOMER SERVICE STINKS
- Remote Control Problem
- Won't give me back my money!
- Broken verbal agrement
- Excellent Customer Service Agent Josh
- Directv network and support issues
- DirecTV Customer Service
- service
- Lack of program channels
More
Similar reviews
- DISH NETWORK
- I want freedom from this company
- cancel my contract
- Amazing Workers. There's a downfall.
- Do not buy from this company
- theft of equiptment by techs
- Ineffective, inefficient service
- funds withdrawn from acct.
- Unfair service charge
- Unfair service charges
- Repair services
- comcast ceo needs a lesson from me
- Not Happy
- On Agust 15th I canceled my...
- 86photovideo.com
- Shopko, Return Policy
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"MeasuredUp solved my problem with my internet company. They would not return my call but after I posted a review a customer service rep emailed me."
Joe S.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: bigbull1979
Company: DirecTV
Product: HD DVR
Date Added: 6 years ago
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live