DirecTV Complaint

Reviewed by bigbull1979

All DirecTV Reviews

Trying to return equiptment for 2 months - HD DVR

I have been trying to send back and old receiver for 2 months now and cant get anyone to actually send me a return box. I have called a total of 4 times to get my receiver picked up and I cant get anything except excuses and now i have been billed almost 300 dollars for a broken piece of equipment that is sitting on my floor. I have been with Directv for 10 years and I can honestly say their customer service and or should i say lack of service is appalling. I pay almost 200 dollars per month and you would think they would want to keep me happy but that is clearly not the case when i called them about the $300 fee that had been billed to me because of the non returned receiver. I DONT WANT THE RECEIVER! I want them to send me a box so i can send it back. They have told me that there is nothing that can be done and i have to send the box back. What a joke.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to DirecTV

SUBMIT a ticket
for DirecTV

WATCH videos
for DirecTV

MORE reviews and complaints
for DirecTV

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More DirecTV reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"Thank you for this site it really works. I wrote a review, the company saw it and contacted me. They wanted to answer my complaint. I got my problem SOLVED!!!!" Stephen

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: bigbull1979
Company: DirecTV
Product: HD DVR
Date Added: 7 years ago

[Top]

DirecTV Complaint