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DIRECTV Complaint - WORST CUSTOMER SERVICE FOR VETERANS EVER - Direct TV
DIRECTV Complaint

DIRECTV Complaint

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WORST CUSTOMER SERVICE FOR VETERANS EVER - Direct TV


I have called and spoke to more than three representives about applying for the Veterans Rewards with my veteransrewards card. Instead, I get offered an extended warranty fee in which I already was paying for. Each representative blantly ignored my request for additional help to apply my discount that I have acquired from my recent deployment and payment. When I requested to speak to a supervisor, I was denied. When I requested to be transferred to the office to apply my Veterans reward, I was denied. When I explained and read out loud, the directions provided in order to apply my discount, I was told to accept their offer first before I can receive the discount offer I called for. This is the most disrespectful, unsupportive, and non helpful company I've ever encountered!


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