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DIRECTV Complaint - damage refusal - destruction done to my home
DIRECTV Complaint

DIRECTV Complaint

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damage refusal - destruction done to my home


Reckless damage to our house. Even worse is the posturing of the "claims officials" of Direct TV. All we are insisting on is licensed and bonded referrenced contractors to give estimates. What are you hiding Direct TV? Reckless installers!!!!Arrogant Big Lake Manager says that the gouges in our knock down textured cathedral wall that contains surround sound speakers, can just be buffed out!!!


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Comments


gfgriepp says: (9 years ago)
 0
30 Months of Fraudulent Billing!
Wednesday, May 27, 2009 10:50 a.m.

Called and spoke to David (U2631) at DIRECTV he informed me Amanda would return my call within 2 hours.
Amanda (R9631) at DIRECTV called offered me 60 days credit I politely refused and again informed that I would be suing in small claims court and filing criminal charges for unauthorized use of a credit card. Amanda kept telling me that DIRECTV had spoken with me and I had not called DIRECTV to confirm the disconnect and that DIRECTV had billed me for approximately 30 months before I noticed. I stressed to Amanda that I had never been contacted by DIRECTV after my initial E-mail in July, 2006 and that I had never spoken to DIRECTV about this account until February 24, 2009 when I discovered the fraudulent billing.

DIRECTVs position appears to be that I did not catch DIRECTV soon enough so DIRECTV intends to keep most of the funds that DIRECTV fraudulently removed from my bank account and that I did not catch DIRECTV quickly enough. The approximately $100 credit DIRECTV offered does not equal the approximately $1600 dollars DIRECTV obtained fraudulently.




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