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DIRECTV Review - Acct: 21855680/ The Clayharvey
DIRECTV Review

DIRECTV Review

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Acct: 21855680/ The Clayharvey


To home it may concern please be advise on July 9th, I Dannyray Harvey called customer service to arrange a payment date on the 17th of July, this morning Monday July 13th my service was interrupted when i spoke to your supervisor agent she advised me that our account has a restriction from a return check in June 2015. If I had been advised of the restriction I wouldn't have made an attempt to arrange a payment date of 188 past due on our account. The customer service agent also help me with a problem with my box that wasn't responding. A new box was sent out, Thank you I've received it. But because of her negligence I should not have to suffer without having cable because she didn't look at my account to see the restriction I would have made provision to get it handle. I would like to ask You Direct TV to help me this time in my need to pay $188 on the 17th & $220 on the 24th and arrange a new date for the for the new bill. Ps. Times are hard right now for me and my family and I need all the help I can get I tried to prevent this.


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