Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DIRECTV Review - direct tv customer service - CUSTOMER SERVICE CALL CENTER
DIRECTV Review

DIRECTV Review

ADVERTISEMENT

direct tv customer service - CUSTOMER SERVICE CALL CENTER


I was recently in a really bad car accident that left me aalmost dead. I was in a comma and have just recently started getting my life back after loosing my apt my car and job and pretty much everything that was my life. I have just recently gotten a new job but not paid yet. Still living with a friend after loosing everything. I called to try and make payments on my acct which was about 3 to 4 months over due I explained my situation and was told there was nothing the could do and then told me they were going to send it to collections. I knew this could not be true how was it that I was wanting to pay them just needed a little bit of time but they could not understand or work with me. I asked to speak to a manager and coincidentally was "disconnected " I called back and was greeted by a new agent and asked to speak to a manager. But gave her the option of hearing me out to see if she could help and she did!!! She was able to work with me and listen me out to help me and she sounded truly sincere in her tone not saying the right things but being a person helping another person. Im very glad I called back and got my call routed to Pamela. Emp # 01283 she is a true treasure to direct tv and am very grateful of her helping me.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DIRECTV
SUBMIT a ticket
for DIRECTV
WATCH videos
for DIRECTV
More DIRECTV Reviews and Complaints MORE reviews and complaints
for DIRECTV

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DIRECTV reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team