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DIRECTV Support Ticket - Directv

DIRECTV Support Ticket

Directv - Diectv

Created By: proplayer71's Picture proplayer71 Last Reply: suzeygal's Picture suzeygal
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 6 years ago
Department: N/A Replies: 2
Product: Diectv

I cancelled my directv services last week , and told the direct (non) customer service rep to send me a final bill via mail and i'll pay all legitamite charges.She said ok , a few days later 2-22-10 , directv charged my account (without my permission) , forcing my bank account to be overdrawn.When i called directv the (non) customer service rep stated thats directv's agreement to store credit card information , and charge it when they feel the need without your permission.Ive filed complaints with BBB , and the local atty general , this is illegal , and against the fair billing act , and I cant believe directv is still in business.


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suzeygal says: (6 years ago)
All these years later, this deceptive practice is still going on by this company. Imagine that, after a lawsuit over this issues, they continue to do the same thing and get the same results. Angry customers who will never do business with them again. Word of mouth advertising is viral. Do they not realize this? It's one of the best forms of advertisement they can have. I'm using my "word of mouth" to let others know the facts about their lies, deception and illegal practices.

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