DIRECTV Complaint

Reviewed by hukiko2109

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awful customer service and poor quality equipment - DirecTV service

Worst customer service ever even the customer service manager acted like an ashole first I was paying for the protection plan for 3 months when I did not requested whe I find out that I was getting charge 8 dollars i called and canceled an I did not get reimbursed two days after my remote stop working and they told me I have to pay 15 because I don't have the protection plan and my next billing cycle starts on the 23 I got charged for the protection plan for these month and they did not reimburse it and I only have 3 months with the service they do not warranty their equipment that sick they make them poor quality to make more money from the people

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Review Rating: 1 out of 5
Reviewed By: hukiko2109
Company: DIRECTV
Product: DirecTV service
Date Added: 10 years ago

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DIRECTV Complaint