DIRECTV Feedback
Service Clarification - CHOICE Package
Choice package and above includes Sunday Ticket Max for 2014 NFL season for free. Although it will auto renew in 2015, DIRECTV will contact you first to make sure you want it again! Are they going to auto renew a 330.00 subscription without your permission? OF COURSE NOT.
3 free months of HBO, Showtime, and Cinemax: although you have to call at the end of the 3 months to cancel them (ever hear of a calendar?), you are always welcome to OPT OUT of the promotion. Don't think they're trying to "sneak one by" you. Just say no thanks; it couldn't be more simple.
6.00/mo for each TV for programing. Do you want to be watching the same thing on all your TVs, and all change the channel at once? I didn't think so. That's what the 6.00/mo per TV is for.
15.00/mo for DVR rental. Seriously? That's .50 cents a day. How much do you spend on Starbuck's or fast food a month?
THERE IS NO CHARGE FOR HD SIGNAL. DIRECTV ASSUMES HD, SO THEREFORE, IT'S INCLUDED.
Moving within your agreement? DIRECTV covers one install every 12 months for free. Your initial install is install #1.
DIRECTV doesn't provide internet services. Let me say that again. DIRECTV is not an internet provider. That's why they're not called DIRECTINTERNET. They do, in some cases, piggy back, or "bundle" their services with an already existing internet provider in your area. As such, if you need 20 mbps or faster with your DIRECTV, expect to add 60.00/mo to your DIRECTV bill. It's that simple. What's the benefit? You'll get one bill instead of two. That's it. You MAY save 5.00/mo. Maybe.
Old satellite dish removal: it's not DIRECTV's responsibility. Have you ever installed a towel rack? How about a paper towel dispenser? It's about as difficult to remove the dish.
You can get NFL Sunday Ticket without buying DIRECTV. Of course, it's still 200.00. Go to nflsundayticket.tv for more info.
Active military? Two things: 1.) Thank you. 2.) You're not bound to any of the terms in the service agreement.
Want DIRECTV in a mobile vehicle such as a camper, van, boat, or RV? Don't call DIRECTV, they can't help you. Instead, go through kvh industries. kvh.com/wheretobuy.
Wireless Genie whole home DVR: Genie can control up to 4 TVs at a time. Coaxial cable connects to Genie, All other TVs have a wireless mini genie. Wireless mini genie still needs a power source, and HDMI cable to connect to TV. A wireless video bridge broadcasts wireless video throughout the home, and doesn't interfere with internet connection. A one time 99.00 installation charge is due at time of ordering for the video bridge installation.
If you call to order, unless you have a special rebate, call the number on the website. Trust me on this one.
When ordering, use a friend's directv account number. You will both save 100.00 over 10/mo.
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More DIRECTV reviews
- direct tv customer service...
- Direct TV - the worst mistake I...
- Direct TV is a thief and will...
- Direct TV...money mongering...
- DIRECT TV IS HORRID! BEWARE! for...
- I had Dish network prior to...
- I recently looked at one of my...
- On 4/15/07 I purchased an HDTV...
- Direct TV is the worst company I...
- Suscribe at your own risk....
- DO NOT USE DIRECT TV
- dont buy
- beware virginia
- Unite Against Direct TV: Contact Attorney General's Office
- Unfair Disconnect Fees
- class action suits?
More
Similar reviews
- Whats Going On?
- cvs care
- Lawrence, KS Verizon store
- Shockingly bad
- unprofessional services
- Confusing
- Foul Mouth Customer Service
- The lack of transparency in their billing is frightening for such a big company!
- Missing Rewards
- FedEx Non-Delivery Service
- Rude Employee complaint
- Excessive and Unathorized Credit Inquiries
- Is This How AT&T Treats their Customers?
- Picture it on Canvas - expired groupon
- I AM ANGER
- Customer Service
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
Activity
Details
[Top]