DIRECTV Review

Reviewed by sclinebell616

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How customer service is done

I recently moved to a new apartment and due to some of those strangest circumstances I was unable to get time warner cable. I called up direct tv and schedule service. I do not recall the ladies name who handled this call but it was very easy and about as quick as it could be. But with that said within a week one of the receiver boxes has some issues and stopped working. So I called up technical support and talk to the nicest sweetest lady ever, Matesha Owens. She handled the call with the best customer service I have ever had. She managed to get things right and did so all while keeping me from flipping out over the issues I had. Matesha should give others a lesson in treating the customer the way they should be. Congradulations to Matesha for being a great rep!!!!

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Review Rating: 5 out of 5
Reviewed By: sclinebell616
Company: DIRECTV
Date Added: 9 years ago

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DIRECTV Review